Why is My Netgear Extender Dropping WiFi Connection?

Netgear Extender

When it comes to accessing a super-fast internet, nothing can beat the Netgear WiFi range extender. The Netgear Nighthawk extender has raised the bars too high with its excellent performance. But, being a technical device, it is also prone to issues. One of them is ‘Netgear extender dropping the WiFi connection’. If you have performed Netgear Nighthawk setup at home and your extender is dropping WiFi connection intermittently, then we’re here for you. In this article, we will share the troubleshooting hacks that will help you get rid of the issue easily. Continue reading.

Fixed: Netgear Extender Dropping WiFi Connection

Basic Troubleshooting Tips

Before going  to the advanced troubleshooting tips, let’s discuss the basic ones. Have a look at the following hacks to fix the issue:

  • Ensure your Netgear Nighthawk extender is receiving an adequate power supply.
  • Change the location of your WiFi range extender. Chances are that you have placed it in dead zones or near WiFi interference devices. So, keep it away from electronic gadgets, Bluetooth devices, reflexive surfaces, and metal objects.
  • To make a strong and stable connection between your Nighthawk extender and router, connect them with an Ethernet cable. Also, make sure that there are no cuts on the Ethernet cable.
  • Place your Netgear Nighthawk extender near the router but do not keep them too close as it can lead to a clash of their WiFi signals.
  • Confirm with your Internet Service Provider if there is any internet issue from his side. If yes, then ask him to fix it.
  • Try rebooting your router by switching it off for some time. When you switch it on, check if the issue is still there.
  • Also, check you have enough data available to access the internet on your Wifi-enabled devices.

If everything seems to be fine, then move towards the advanced troubleshooting tips to get rid of the ‘Netgear extender dropping WiFi connection’ issue.

Advanced Troubleshooting Tips

 Update Netgear Extender’s Firmware

 An outdated firmware of your Netgear extender might also be one of the reasons behind the dropping WiFi connection. So, we highly advise you to update your extender’s firmware. Follow the instructions given below to perform Netgear firmware update:

  • Switch on your Netgear Nighthawk extender.
  • Connect your Nighthawk extender to the router using a damage-free Ethernet cable.
  • Once done, launch a web browser of your preference on PC and access
  • When prompted to log in, carefully enter the default login credentials into their respective fields.
  • Click the Log In button.
  • Look for the Firmware Update option on the Netgear Genie setup wizard.
  • Now, follow the on-screen prompts to complete the Nighthawk extender firmware update process.

Note: Netgear extender firmware update can also be performed using the Netgear Nighthawk app.

 Configure Your Nighthawk Extender Properly

 If your Netgear extender is set partially, then it will drop the WiFi connection. To configure your extender properly, you need to perform factory default reset first. But, keep in mind that doing so will erase all the personalized settings of your wireless extender. So, it is advised to have a backup of your extender’s settings. It can be done simply by accessing the Netgear Genie setup wizard. Once done, it is time to perform Netgear extender factory reset.
Here are the instructions you need to follow to perform factory default reset of your WiFi device:

  • Plug your Netgear Nighthawk extender into a working wall outlet and ensure that the power LED is stable.
  • Now, grab a pointed object that is handy and press the Reset button on your Nighthawk extender.
  • As soon as you release the Reset button, your extender will get restored to the factory default settings.
  • Now, perform Netgear Nighthawk extender setup from scratch.

This time you will definitely get success in fixing the issue. So, what are you waiting for? Connect your WiFi-enabled device to your extender’s network and browse freely without worrying about dropping WiFi.

Wrapping Up

Life becomes stagnant  because of the lack of a blazing-fast internet connection. Hopefully, aforementioned troubleshooting tips will help you in getting rid of the ‘Netgear extender dropping WiFi connection’ issue.

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